Q1. Can we use different chocolate at our event?
A1. Although the Sephra
fountain will accommodate many different chocolates,
Towers of Chocolate only uses Sephra
chocolate. In order for normal chocolate to flow consistency
and smoothly over the fountain tiers, it must be altered
to create a specific consistency. This is done by
adding varying amounts of oil to the melted chocolate
in a cumbersome and messy mixing process. This process
may vary from chocolate to chocolate and a mistake
in a mixing process can result in 20 pounds of ruined
chocolate, and may also result in improper functioning
of the fountain, causing costly damage to the fountain's
motor. Damage to the fountain through the use of other
chocolate voids the fountain warranty. Besides, we
can not imagine your guests would be happy if they
knew you added literally cups of oil into their chocolate!
Wouldn't you and your guests rather have the convenience
and flavor of the finest, richest Belgian chocolate?
(top)
Q2. How many
people will the Sephra Fountains serve?
A2.
20 lbs. of Sephra Premium Fondue Chocolate will
serve approximately 200-250 guest; unless of course
they become chocoholics due to the exquisite flavor
of the Sephra Chocolate. By adding more chocolate
the fountain will serve an unlimited amount of
guest. See pricing
for more details.
(top)
Q3.What is
the difference between Sephra Premium Fondue Chocolate
and other chocolates?
A3. In order to use
other coverture chocolate with the fountains, a light,
non-tasting vegetable oil must be mixed with the melted
chocolate in a messy and cumbersome process. The amount
of oil needed varies for each chocolate, and if not
mixed properly may result in ruined chocolate, or
inconsistent chocolate flow from the fountain.
Sephra Premium Fondue
Chocolate has been specially formulated for use in
the chocolate fountain. It can be used directly out
of the bag without mixing oil into it. Premium Fondue
Chocolate is rich, Belgian Chocolate at its finest!
(top)
Q4. Can I
use the Sephra fountains outside?
A4. In certain instances
the fountains will not function correctly outside.
In order for the chocolate to flow smoothly over
the tiers it must maintain a certain temperature.
In areas where there are cool breezes or the temperature
are somewhat cold, the fountain functionality
may be affected. A good rule of thumb is this: "If
the temperature is low enough for guests to wear
jackets or coats, it's not a good idea to use
the fountain outside."
Another deterrent to outside fountain use may be
the presence of chocolate craving insects, which
dramatically decrease guest satisfaction! We do
not currently offer the use of our fountains outside.
(top)
Q5.What can
we dip in the chocolate?
A5. Almost anything
you can imagine. Typically fruits such as strawberries
and bananas work well. Other popular items are
pineapple, marshmallows, grapes,
apple slices, pretzels, and of course
maraschino cherries. Things that are not recommended
are foods that produce crumbs, such as cakes, blackberries,
raspberries, and some cookies. Fingers are not
recommended either and can result in some very
unhappy guests. We recommend providing an ample
supply of skewers, plenty of napkins, and small
plates for your guest to use.
(top)
Q6. Who provides the accompaniments?
A6.Many hotels and
banquet facilities do not allow outside vendors to
provide food items; that is either included with your
package or an additional item for you to purchase
through the banquet facility or caterer. Typically
your caterer will provide you with
accompaniments. We can provide the accompaniments
if you wish at an additional cost depending on what
items you choose and the amount of guest served. Contact
us for this pricing.
(top)
Q7. What areas
do you service?
A7.
Our pricing
includes delivery, set up, and clean up within 60
miles of our warehouse in Nashville TN. We will
go further for an additional cost of $1 per mile.
(top)
Q8. How much
chocolate do you provide?
A8.
Our base rental includes 20 lbs. of Sephra Premium
Fondue Chocolate. We will have additional chocolate
available for an additional charge.(pricing)
(top)
Q9. Do I have
to set up, clean up, and tear down the chocolate fountain?
A9. Fortunately,
we do all the work for you. We will arrive at
your special event at least 1 hour prior to the
designated starting time. The fountain will then
be carefully set up and the chocolate will be
melted and flowing elegantly so your guests will
smell the sweet aroma of chocolate when they begin
to arrive. We then will clean up and dismantle
the Chocolate Fountain when our time has ended.
You will only have to enjoy your party! Our packages
include a staff member to attend the fountain.
(top)
Q10. How long
can I have the Chocolate Fountain at my event?
A10.
As long as you want it, however our base rate includes
up to 2.5 hours of fountain use (set up & tear
down is on our time). You may purchase additional
time at the rate of $50 per half hour. If you
need to use the fountain longer then the 2.5
hours we will need advance notice in most cases.
If advance notice is not given Towers of Chocolate
may grant on site extensions.
(top)
Q11.What are
the table &electrical requirements?
A11. Since the chocolate
fountain weighs over 100 lbs. when full, a sturdy
table is a must. Your banquet facility should provide
two table linens that will coordinate with your color
scheme. The chocolate fountain requires a 120 volt
grounded electrical outlet within 10 feet of the set-up
location.
(top) |
